Terms and Conditions
Welcome to Prince Chai. By accessing or using our website https://princechaib2b.in/, placing an order, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. About Prince Chai
Prince Chai is an Indian tea brand offering jaggery tea products, franchise opportunities, and related services across India through physical outlets and online platforms.
2. Website Usage
You must be at least 18 years old to use this website or place an order.
You agree to use this website only for lawful purposes.
Any misuse, unauthorized access, or attempt to harm the website may result in legal action.
3. Products & Services
All products listed on the website are subject to availability.
Product images are for representation purposes only; actual packaging may vary.
We reserve the right to modify or discontinue any product or service without prior notice.
4. Pricing & Payment
All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as mentioned.
We reserve the right to change product prices at any time without notice.
Payments are processed through secure third-party payment gateways.
Prince Chai is not responsible for payment failures caused by banks or payment providers.
5. Order Acceptance & Cancellation
Orders are confirmed only after successful payment.
Prince Chai reserves the right to cancel or refuse any order due to:
Product unavailability
Pricing errors
Suspicious or fraudulent activity
Order cancellations are allowed only before dispatch.
6. Shipping & Delivery
Delivery timelines are estimated and may vary due to courier or external factors.
Prince Chai is not liable for delays caused by logistics partners, weather, or force majeure events.
Please refer to our Shipping & Delivery Policy for detailed information.
7. Refunds & Returns
Due to the nature of consumable goods, returns are not accepted except in specific cases.
Refunds or replacements are provided only for damaged, expired, or incorrect products.
Please refer to our Refund & Returns Policy for complete details.
8. Subscription Services (If Applicable)
Subscription plans are billed as per the selected cycle.
Customers may pause or cancel subscriptions as per subscription terms.
Prince Chai reserves the right to modify subscription benefits or pricing with prior notice.
9. Franchise Information
Franchise information provided on the website is for general guidance purposes only.
Approval of franchise applications is at the sole discretion of Prince Chai.
Franchise agreements, terms, and conditions will be governed by separate legal contracts.
10. Intellectual Property
All content on this website including logos, text, images, designs, and trademarks are the property of Prince Chai.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
11. Limitation of Liability
Prince Chai shall not be liable for any indirect, incidental, or consequential damages.
Our liability, if any, shall be limited to the value of the product purchased.
12. User Responsibilities
You agree not to:
Provide false or misleading information
Attempt to hack, disrupt, or damage the website
Violate any applicable laws or regulations
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your information.
14. Force Majeure
Prince Chai shall not be held responsible for failure to perform obligations due to events beyond reasonable control, including natural disasters, strikes, pandemics, or government restrictions.
15. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Karnataka, India.
16. Changes to Terms
Prince Chai reserves the right to update or modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.
17. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Prince Chai
Email: Princechai4566@gmail.com
Phone: 9606757037 / 9964445474